Sales Policy of FLYTOPIX

Effective Date: March 21, 2025

At FLYTOPIX, we strive to provide a seamless and enjoyable shopping experience. This Sales Policy outlines the terms and conditions related to your purchases, including pricing, payment, order processing, and shipping.

1. Product Availability

While we make every effort to ensure that the products listed on our website are in stock, there may be instances where a product is unavailable or discontinued. If an item in your order is out of stock, we will notify you promptly and offer the option to:

  • Cancel the item

  • Replace it with a similar product

  • Issue a refund for the out-of-stock item

2. Pricing

All prices listed on the FLYTOPIX website are in British Pounds (GBP) unless stated otherwise. Prices are subject to change due to factors such as fluctuations in material costs, labor, and shipping rates. We strive to keep prices accurate but errors may occur. If a pricing error is discovered on your order, we will contact you promptly with the option to:

  • Accept the correct price

  • Cancel your order

3. Promotions and Discounts

  • Promotions and discounts are valid for a limited time and may have specific terms and conditions.

  • Discounts will not be applied retroactively to previous orders.

  • Coupons and promotional codes are valid only during the specified time period and cannot be combined with other offers unless otherwise stated.

  • We reserve the right to modify or cancel any promotion or discount at any time without prior notice.

4. Payment

We accept a variety of payment methods, including:

  • Credit/Debit Cards: Visa, MasterCard, American Express

  • PayPal

  • Gift Cards (when applicable)

All payments are processed securely through our payment gateway. By completing your order, you confirm that the payment method used is valid and that you are authorized to use it.

5. Order Processing

  • Upon placing your order, you will receive an order confirmation email. Please review this email for accuracy and contact us immediately if there are any discrepancies.

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information.

Orders are typically processed within 1-3 business days, but during busy periods or promotions, processing may take slightly longer.

6. Shipping and Delivery

We offer both local and international shipping. Shipping costs are calculated during checkout based on the size, weight, and destination of your order. Delivery times may vary depending on the shipping method and location.

  • Local Orders: Delivery within the United Kingdom typically takes 3-5 business days.

  • International Orders: Delivery generally takes 7-14 business days, depending on the destination.

Please note that FLYTOPIX is not responsible for any delays caused by third-party shipping carriers or customs processes.

7. Sales Tax

Sales tax is applied based on the applicable tax rate for the customer’s location. The final tax amount will be calculated during checkout before payment is processed. Customers are responsible for any applicable taxes or customs duties on international orders.

8. Order Cancellations

You may cancel your order only if it has not yet been processed or shipped. Once an order has been shipped, it cannot be canceled. To cancel an order, please contact our customer service team at contact@giganovas.xyz as soon as possible.

9. Returns and Refunds

Our Return and Refund Policy applies to all purchases made on our website. For detailed instructions on how to return an item and the process for receiving a refund or exchange, please refer to our Refund and Return Policy.