Sales Policy of FLYTOPIX
Effective Date: March 21, 2025

At FLYTOPIX, we strive to provide a seamless and enjoyable shopping experience for all of our customers. This Sales Policy outlines the terms and conditions related to your purchases, including pricing, payment, order processing, and shipping.

1. Product Availability

While we make every effort to ensure that the products listed on our website are available, there may be instances where a product is out of stock or discontinued. If an item in your order is unavailable, we will notify you promptly and offer you the option to either cancel the item, replace it with a similar product, or receive a refund for the out-of-stock item.

2. Pricing

All prices listed on the FLYTOPIX website are in British Pounds (GBP) unless otherwise specified. Prices are subject to change without notice due to fluctuations in the market, including but not limited to material costs, labor, and shipping rates. We strive to keep all product prices accurate, but errors may occasionally occur. If an error is discovered in the pricing of an item you’ve ordered, we will notify you as soon as possible and provide you with the option to either accept the correct price or cancel your order.

3. Promotions and Discounts

  • Discounts and promotions are valid for a limited time and may be subject to terms and conditions. Discounts will not be applied retroactively to previous orders.
  • Coupons and promotional codes are only valid for use during the time period specified and cannot be combined with other offers unless otherwise stated.
  • We reserve the right to modify or cancel any promotion or discount at any time, without prior notice.

4. Payment

We accept various forms of payment, including but not limited to:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Gift Cards (when applicable)

All payments are processed securely through our payment gateway. By completing your order, you confirm that the payment method used is valid and that you are authorized to use it.

5. Order Processing

Once you place an order, you will receive an order confirmation email with details of your purchase. Please review the email for accuracy, and let us know immediately if you notice any discrepancies.

  • Order Confirmation: This email confirms that your order has been received and is being processed.
  • Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Orders are typically processed within 1-3 business days. However, during busy periods or promotions, order processing times may be slightly longer.

6. Shipping and Delivery

We offer local and international shipping. Shipping costs are calculated at checkout based on the size, weight, and destination of your order. Delivery times may vary depending on the shipping method chosen and the destination.

  • Local Orders: Delivery within the United Kingdom typically takes 3-5 business days.
  • International Orders: Delivery times vary depending on the country, but generally take 7-14 business days.

Please note that FLYTOPIX is not responsible for any delays caused by third-party shipping carriers or customs processes.

7. Sales Tax

Sales tax is applied based on the applicable tax rate for the customer’s location. The final tax amount will be calculated during checkout before payment is processed. Customers are responsible for any applicable taxes or customs duties on international orders.

8. Order Cancellations

You can cancel your order only if it has not yet been processed or shipped. Once an order has been shipped, it cannot be canceled. To cancel an order, please contact our customer service team as soon as possible at contact@giganovas.xyz.

9. Returns and Refunds

Our Return and Refund Policy applies to all purchases made on our website. Please refer to our Refund and Return Policy for detailed instructions on how to return an item and the process for receiving a refund or exchange.